Yes, especially when providing your face with a mini facial massage with rising off - a little redness is normal and due to increased blood flow. It should  dissipate in about 30 minutes.

Once a week! Masks are so wonderful to use to help nourish our skin and remove build up but it is also important not to over-do a good thing.

Any of our ingredients that can be organic are organic. We want to make sure we are using high quality ingredients and we feel like that means organic. Those ingredients that are not listed as organic come down to science - technically ingredients like clay can’t technically be certified organic because they aren’t grown or raised per the USDA standards.

If anything affects your skin negatively, please stop using it immediately. While our masks are made with organic materials, every body is different and everyone responds differently to different ingredients. If you are experiencing an allergic reaction and need assistance, please contact a healthcare professional right away.

We’d love to talk more about it with you. We do try and keep a limited number of stockists - so let’s talk. Email us at info@merigold.co

At Merigold, we see skincare as a reflection not just of inner beauty, but of the environment we live in. We've taken careful strides to craft a sustainable approach to skincare, each step inspired by the essence of nature and conscious living.

Our facial masks come lovingly housed in glass jars, designed not just for single use, but as keepers of nature's secrets, ready to be reused or recycled time and again. We've chosen recyclable materials for all our boxes. Even the bags we embrace are made of Post-Consumer Recycled (PCR) materials, reducing our footprint and echoing our commitment to the world we live in.

Even though we are proud of these steps, we humbly acknowledge that the path to complete sustainability is ongoing. There are areas we aim to improve, limitations we aim to surpass. At Merigold, the journey towards a more sustainable future is ceaseless, and we’re eager to continue learning, adapting, and growing our efforts. Because mindful skincare is not just about the skin, it's about the world it lives in.

When initially joining we will ship your mask out within 3 business days. For your monthly mask shipping happens the first week of the month—so you have the rest of the month to enjoy your masks!

We're so sorry to hear that! Please contact us immediatley at info@merigold.co

We hope you adore your new Merigold skincare products! If something isn’t right with your order, please reach out to us at info@merigold.co, and we’ll do our best to make it right.

Returns and Refunds
All return requests must be submitted within 30 days of ship date. If your products arrived damaged or there’s an issue with your skincare item, please contact us right away to start the process for an exchange or replacement.

Refunds are available for unused, unopened, and undamaged products only. Kindly return items in their original packaging and ensure they are carefully packed, as we cannot process refunds for items that arrive damaged. Refunds cover the product cost only and do not include original shipping fees. As a small, growing business, we are unable to cover return shipping costs at this time. Refunds are typically processed to the original payment method within 3–10 business days after we receive your return.

Exceptions
We cannot accept returns or issue refunds on discounted or sale items, products purchased during promotions, gift cards, or third-party items.